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FAQ's

Has my order been processed?- All orders are processed within 2-3 business days. If it has been more than 3 days since placing your order, please contact us: onepanafrica@gmail.com.

When will I receive my order?- Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

How much is shipping for my order? - Shipping charges for your order will be calculated and displayed at checkout. 

I received my order but something is missing or incorrect.- Please contact onepanafrica@gmail.com as soon as possible.